Frequently Asked Questions

Product Pricing:

Buying from this website means you are purchasing direct from the manufacturer, you can be assured our prices are the best on offer and include GST. We provide shipping free of charge.

Minimum Order:

A minimum order of $35.00 is required.

Payment Methods Accepted:

Online Credit Card Payment
We use the secure hosted payment solution from Shopify to process online orders. Visa and Mastercard Credit Cards are accepted. We also accept Paypal Payments.

Direct Debit
You can pay for your order using a direct deposit to our bank from your bank. Please note the orders placed using direct deposit will only be shipped once payment has been received in our bank. Please use your Name and Order Number in the payment details.
Bank: BNZ
Account name: Shot Darts
Account number: 02-0340-0029694-02

Q. What dart should I buy?

Possibly the question we get asked the most by new players is ‘What’s the best dart barrel for me?’ And it’s a smart question to ask, because choosing the right dart barrel will have a huge influence over your game.  We've worked out a system that will help narrow down the selection process, based on a few easy questions. Try out our Find your Perfect Dart Selector HERE

Q. What Dartboard Should I Buy?

For most of us, our first experience of playing or watching darts is at the pub, the local bowls club, or catching a PDC tournament on TV. What if you want to hone your new skill in the privacy of home? Find out more on how to choose the right set up.

Q. How long will it take for my order to arrive?

You can expect your order to arrive in 2-5 working days. 

Q.  Can you ship to a PO Box Address?

Yes, if you have ordered small items like darts and accessories we can deliver to a PO Box address.  if you have ordered large items like dartboards, surrounds, mats etc, you will need to supply a street delivery address.

Q. What happens if I think my darts are faulty?

In the unlikely event the darts you have received are faulty, under our replacement guarantee we will replace the entire set for you, please go to our Returns page for more detail.  Please note, Dart Flights, shafts and points are all interchangeable. These items are considered consumables, so our guarantee covers defects in the dart barrel only. 

Q. How do I register my darts for the lifetime guarantee? 

To take advantage of our lifetime guarantee for all Shot tungsten dart sets register HERE

Q. How many darts will I get in a set?

When you purchase a set of darts you will get 3 darts, 3 shafts and 3 flights.
Accessory flights and shafts sets also come in a quantity of 3.

Q. Where do I find a local club in my area? 

A comprehensive list of all New Zealand clubs and secretaries can be downloaded HERE

Is there something else we haven't answered for you? Email us at helpdesk@shotdarts.com we'll be only too happy to answer any questions you may have. Happy Darts!